My Visit to IRB Kuching Office

For this post, I will be sharing my visit to the IRB Kuching office.

My visit to IRB Kuching office

30th April is another 3 more weeks to go. I visited the Inland Revenue Board (IRB) or Lembaga Hasil Dalam Negeri (LHDN) office in Kuching this afternoon.

And I noticed a few things:

• The staff are really helpful and friendly. Always with a smile on their face.
• Even during lunch hour, there are still enough staff at the counter, entertaining customers.
• IRB Kuching had set-up their e-Filing centre at Level 3, IRB Building. There are about 5 officers when I visited the place.
• The officers are assisting all kind of enquiries (generating the pin for e-Filing, requesting for a new pin for e-Filing and other e-Filing issues).
• Also, there are about 15 computers ready for submission of e-Filing. The public can just use these computers for e-Filing purpose.
• I noticed the officers are helping the taxpayers to fill in the e-Filing.

The officer even showed me how to log in, including the first few steps when logging in for e-Filing. The officer told me, by next week, their e-Filing centre will be open till 8 pm.

Final thoughts

Overall, I am impressed with their working attitude. It’s great to see the effort by IRB to enhance and smoothen the process of income tax filing.

At least the public will find it convenient to submit their income tax. I hope IRB will do some advertisement in local newspapers, radio, tv or the Internet, to inform the public that they have such a good e-Filing service.

Because I believe most of us will not know IRB is providing such a helpful and friendly service. If I didn’t visit the IRB office today, I will not know it’s so convenient and easy to submit income tax through e-Filing at the IRB office.