Do you wish to know your PTPTN pin number because you need to log in to PTPTN online website?
And you had forgotten your pin number? It happened to me before.
There was one time when I wanted to log in to check my online PTPTN account statement (Penyata Pendidikan Konventional). But I had totally forgotten my pin number.
And the PTPTN letter with the login pin was at another location.
Since that incident, I saved my pin number or Nombor Pinjaman on my smartphone.
3 ways to get your PTPTN pin number or nombor pinjaman
But do you know that you can easily get your PTPTN pin number or nombor pinjaman?
Here are the 3 methods to get your PTPTN pin number:
1. An official letter or email from PTPTN
Firstly, the easiest way to know your pin number is from the official letter or email from PTPTN.
What I meant here is the letter or email from PTPTN for all matters related to PTPTN.
If you still keep those letters or emails, you will be able to get your PTPTN pin number on the letter or email itself.
2. Call to PTPTN hotline
Secondly, you also can get the pin number or Nombor Pinjaman by calling to PTPTN hotline at 03-21933000.
This is the fastest and easiest way to get the PTPTN Nombor Pinjaman for you to log in to the PTPTN Epay website.
Just follow the steps below, then you’ll be able to get your pin number in a minute:
- Call the PTPTN hotline, 03 2193 3000.
- You will be directed to a PTPTN careline consultant.
- Inform the careline consultant, you wish to have your pin number or
nombor pinjaman - The careline consultant will ask some questions for verification.
- Once verified, the careline consultant will give you the pin number or
nombor pinjaman .
Yes, it is as simple as that!
From my latest checking, PTPTN careline operation hours are from Monday to Friday, 9 am to 5 pm.
3. Get online support from PTPTN
Due to the pandemic, PTPTN has come up with other initiatives to assist on PTPTN matters such as checking your PTPTN pin number or Number Pinjaman.
So, thirdly, you may try to use online support offered by PTPTN as below:
- Through Live Chat at the PTPTN website
- e-Aduan
- PTPTN Marketing executives
- Official PTPTN Social Media account (Facebook, Twitter and Instagram)
You may refer to the complete details of the initiatives above on the PTPTN website.
Final thoughts
So, if you urgently need to know your pin number, it is best to call to PTPTN hotline at 03 2193 3000.
With that, I hope my sharing above is able to help those who had forgotten their PTPTN pin number.
Lastly, don’t forget to pay your PTPTN study loan as per the agreed schedule.
Read more: How to pay PTPTN with EPF or KWSP
photo credit: PTPTN Epay
For my case: I tried to call and ask for " Nombor Pinjaman", the auto-attendant replied: Tiada rekod berkenaan. How come? I did not yet make any payment for the loan.
Hi Jay, is your PTPTN the Konventional type of the new one? My post is only for Penyata Pendidikan Koventional.
My case is also " Tiada rekod berkenaan".
Hi Charlotte, is your PTPTN the Konventional type? Or, you may go to the nearest PTPTN office.
the contact number canot reach lerh~another number ??
hi Zoie, i just tried, seems like the number is not reachable as well. I am sorry, I don't have other number. I suggest your check with your nearest PTPTN office.
Hi all, their new hotline num – 03-2193 3000. Shud be 24hrs too as i've called in just now around 10pm.
Hi KiWee.. thank you so much for the updated info.. will include in my post above.. thanks again
Nice post & info! 🙂 *Thumbs up!*
Thank you, Ai Ecclesia…
Sq
Thanks a lot..it really helps me
Hi there, glad that this helps 🙂
Nice…